Imagine losing $300,000 in one year due to customer ID fraud - a reality for Houston Area, Helfman Chrysler Dodge, Jeep Ram and Fiat. As we sit down with Jason Feldman, we unravel the intricate web of auto buying fraud and the decisive steps this dealership took to tackle it. From working with the Houston Police Department, training their F&I staff, to leveraging technology to track down stolen vehicles, we cover it all. Jason's insights into fraudster identification and the dealership's unique approach to handling suspicious customers offer a fascinating glimpse into the auto industry's darker side.
But the conversation doesn't stop there. Amidst the UAW strike, we speculate about the potential absence of the Stallantis car company at the Houston Auto Show and contemplate the dealership's potential role in raising awareness.
We also take a leap into the future with our discussion on the electric vertical takeoff and landing craft. Set to embark on its maiden flight in December 2024, we talk about its potential to revolutionize transportation. Rounded off with a pulse check on the dealership's performance post-pandemic and during the UAW strike, this episode promises to be a ride through the world of auto dealerships.
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